Frequently Asked Questions
Transhome Group Pty Ltd is a retail and logistics company that collaborates with leading suppliers and retailers to provide customers with a wide range of products from around the world, facilitating cross-border shopping and delivery.
You can shop directly through our website at www.transhome.app. If the product you're looking for isn't available, feel free to reach out to us via WhatsApp at +27684813187 or use the contact form on our website. We'll check with our suppliers and assist you. We offer a variety of payment options including PayPal, Mastercard, Visa, American Express, and more
Our services span accross Botswana , Zimbabwe and Zambia. We are now delivering to every town in Zimbabwe
Orders placed on our website typically take 3 to 5 working days to reach major towns. For remote areas located far from major towns, delivery may take up to 7 working days.
Our charges vary, some goods we deliver are already in Zimbabwe while others need to be exported. Charges will vary depending on category of products. Our website shop will have the price indications for anything to be imported.
Goods can be returned within 7 Days after delivery. We can replace items that were damaged in transit. Electronic goods have no guarantee unless broken upon delivery.
You can pay online using our payment gateway. We take Mastercard, Visa , USD Nostro, Cash Payments
We do supply bulk products for items listed on our website. Mail us via the contact form.
Get in touch with us on our whats app +27684813187 or email on our contact page.
Transhome Group Pty Ltd runs operations in Zimbabwe through agents and partners. You may be directed to any of partners for any issues or enquiries. All deliveries and Returns are handled through our partners.